Customer Service Manager

You don’t know us yet but we know you.... You are looking for a career not a job... You want to be challenged.... You want the opportunity to advance and be recognised...You want to work with experts and learn from experts.... You have a bubbly personality... You are impeccably groomed and have a desire to go the extra mile to provide the highest standards of customer service....

Choosing the right insurance policy can be a difficult decision, particularly given the number of products currently available in the market place. One of the first choices you need to make is whether you will engage an insurance broker or go direct to the insurer. Many Insurance Brokers have niche products that have been specifically designed to cover particular items and events.

Do you have an investment property in the Launceston area? Or do you know of an investor that requires a professional property management service? If so, please do not overlook Launceston's most experienced Property Managers.

The team @home are always looking out for potential tenancy risks, while our competitors continue to use "standard forms and letters" we are always evolving and improving our systems. Below are the most recent changes made to our Residential Tenancy Agreement.

Don't take our word for it, see what our clients have to say:

To join the fast growing list of property investors joining the @home family contact us and experience the difference!

I speak for all property managers when I say gardens are a management nightmare! Gardens are the number one cause for dispute between owners and tenants, closely followed by cleaning. With no clear guidelines set out in the Act, often property managers have to make decisions based on what is fair and reasonable and at the same time act in accordance with the owners requests....as piggy in the middle we try and find a fair solution.

Do your research on the area and have superior knowledge of the marketplace.

Knowledge is power when negotiating. Research is the key here attend auctions, research recent sales, importantly talk to agents and go to open for inspections; become an expert in the area. Use your superior knowledge of the market combined with facts and figures to negotiate back and forth until a mutually acceptable price and terms are agreed upon. Remember this is not a place you are going to live take emotion out of it and walk away if need be.

Helping tenants understand their responsibilities as well as their rights over fixed term leases could prevent potentially expensive misunderstandings down the track.

The Residential Tenancies Act clearly states that the landlord must maintain the property in ‘good’ repair, in a state that is fit to live in and in a state that complies with health and safety codes, local government by-laws and supply authority regulations.

Pick up January's issue of Property Investor Magazine and read the "Young Gun" artilce with our client Steve Gall.....page 26...We are so very proud of our youngest property investor! Great Stuff Steve...you are truly a young gun with a passion for property. For more information about Steve's story go to www.apimagazine.com.au