About Us

Who are We?

@home property management solutions is an independent property management business purely focused on the needs of property investors and tenants. As a team, we are totally committed to offering a consistent service which exceeds the expectations of our clients and customers. Winning the 2010 National Award for excellence in systems, procedures, marketing and customer service is testimony for everything we work hard to achieve.

Traditionally real estate agencies are predominantly focused on sales and they often refer to property management as the “poor cousin of real estate”. A very high percentage of property management businesses are operated by large franchise real estate agencies with a combination of both services and in many cases they also provided, finance, valuations and buyer’s advocacy. While this may appeal to some consumers from a convenience point of view, in most cases there will always be at least one area of the business that lacks the funding, resources and training needed to provide a high level of service. @home property management solutions provides one service under one roof... and we do it exceptionally well. With a sole focus on managing property, we strive to provide a superior service to our clients.

@home property management solutions recognises the importance of managing property assets and we take it very seriously. We believe that your valuable asset should be the number one priority. We offer a complete and comprehensive management solution for all property investors and tenants wanting more than just a rent collection service. We understand that all clients and customers have different needs and we take the time to find solutions.

Our office has adopted the very best systems to ensure that your investment has the highest protection against the risks of renting property.

An Introduction from the Director, Michelle Williams

After well over 15 years managing properties, I realised a very strong need for a specialised property management business in Launceston. I have trained and consulted hundreds of property managers and principals nationally, which confirmed the common view, that in a typical real estate office, property management is often overlooked and a large majority lack the systems, training and resources to effectively manage large investment portfolios.

I am fortunate to be in a position where I have purchased property, sold property, rented property and also own several investment properties throughout the Launceston area. This, combined with over a decade at the coal-face of property management allows me to understand the needs of my clients, customers and not to mention my team. This knowledge has also given me the grounding for a successful property management business based on a solid reputation and repeat referral clients.

The team @home have the motivation, the skills, the systems, the experience, the technology, the training and most importantly the strong focus on customer services to truly make a difference in the world of real estate management.

Don't take our word for it, see what our clients have to say:

To join the fast growing list of property investors joining the @home group contact us and experience the difference!